HENNIE LE ROUX
ICT Telecommunications & Broadcast Network Technician/Support
Profile
Enthusiastic ICT Specialist with a passion for technology. Proven ability to explain technical concepts to non-technical users, work autonomously, and manage shifting priorities.
Recent Advanced Diploma graduate with a strong grounding in software/hardware principles and general IT troubleshooting. Committed to reliability, continuous learning, and delivering best-practice support within a collaborative team.
Brings 10+ years of professional delivery in fast-paced environments, excellent communication with stakeholders, and a proactive approach to learning and documentation.
Skilled in troubleshooting electronic circuits, performing precise measurements, and executing component-level repair. Seeking a junior ICT/Network Technician/Support role.
Skills & Technologies
- Networking: LAN setup, Switching, Basic Routing, Connectivity troubleshooting
- Hardware Diagnostics & Component-level troubleshooting
- OS & Software: Windows, macOS, (basic Linux), MS 365, VS Code, Docker, LMStudio
- Technical Communication: Explaining concepts to non-technical users
- Scripting/automation (intro level), VS Code, AI/LLM workflows
- Digital asset management, backup/verification
Work Experience
Recruitment Resourcer / Office IT Support
Titan Recruitment, Brisbane
- Sourced and screened white collar engineers; maintained ATS records and compliance.
- Coordinated interviews and onboarding; improved candidate experience.
- Built strong client-facing communication and prioritisation skills.
- Resolved Level 1 incidents and requests, troubleshooting hardware and software issues to ensure operational continuity.
- Acted as the first point of contact for IT support for Brisbane; managed desktops, laptops, and mobile devices.
- Spearheaded AI adoption; trained team on LLMs, set up custom GPTs, and optimised workflows coding apps in VS Code.
- Demonstrated autonomy in managing shifting priorities between recruitment duties and IT support tasks.
Major Clients: Worley Parsons, Newmont Corporation
Online / Offline VFX Editor
Inspired Minority Pictures, Cape Town (Remote)
- Edited VFX plates and conform/online sequences for film and TV deliverables.
- Optimised media formats, colour pipelines, and delivery schedules.
- Collaborated with remote teams to troubleshoot technical post issues.
- Developed and implemented automated workflows in DaVinci Resolve to streamline editing and colour grading processes.
- Acted as a key point of communication between production, post-production, and VFX teams.
Major Clients: Netflix, History Channel
Video Editor
Drop Studio International, London (Remote)
- Edited over 80 crowdfunding videos, including scripted explainers, incorporating interviews, stock footage, and motion graphics.
- Produced and integrated motion graphics, visual effects, and compositing to enhance video storytelling.
- Troubleshot technical issues related to video editing software and hardware to ensure smooth project execution.
- Optimised remote workflows and handled the seamless integration of the post-production pipeline.
- Archived and organized video projects, managed file storage, and maintained an efficient workflow.
Digital Image Technician
Visual Portal, Cape Town
- Developed and documented camera-to-post pipeline standards, ensuring smooth handoff and consistency across shoots
- Performed fault-finding and issue diagnosis when technical errors arose (hardware, file corruption, connectivity) to maintain smooth production workflows
- Monitored and maintained data transmission and storage systems, identifying and resolving bottlenecks or failures
- Conducted media integrity checks and error recovery when file transfers encountered corruption or missing data
- Troubleshot connectivity and networking issues between on-set systems (laptops, servers, switches) to ensure seamless media sharing
- Diagnosed and repaired minor hardware faults on media devices, card readers, and cable interfaces
- Ensured robust backup systems; reacted quickly to drive failures or read/write errors
- Worked with IT / post-production teams to escalate unresolved technical faults and propose system improvements
- Documented incidents, resolved faults, and contributed to technical process refinement
- Performed preventive maintenance on storage hardware, cabling, and peripheral devices to reduce downtime
Major Clients: Sony Pictures, Warner Bros Pictures